Privacy Policy

This Privacy Policy describes how Uphariq (“we”, “us”, or “our”) collects, uses, and shares your Personal Information when you visit or make a purchase from https://uphariq.com/ (“Site”).

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information required to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can identify an individual.

Device Information

Examples of information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

Purpose of collection:
To load the Site correctly for you, improve user experience, analyze Site performance, and optimize our services.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or similar technologies.

Order Information

Examples of information collected:
Name, billing address, shipping address, email address, phone number, order details, and payment-related information.

Purpose of collection:
To process your order, confirm payments, arrange shipping, provide invoices or order confirmations, communicate with you, detect potential fraud or risk, and provide information related to our products or services.

Source of collection:
Collected directly from you when you place an order or interact with our Site.

Please note that payment details such as card numbers, UPI details, or banking information are processed securely by third-party payment gateways. We do not store complete payment card details on our servers.

2. Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business, process orders, and provide services to you.

For example:

Website / E-commerce Platform:
We may use third-party platforms or tools to operate and manage our online store.

Payment Gateways:
We may share necessary transaction details with payment processors such as Razorpay, PhonePe, HDFC SmartGateway, or other payment partners to securely process payments.

Logistics Partners:
We may share your name, shipping address, and phone number with courier or logistics partners to deliver your orders.

Analytics and Advertising Partners:
We may use tools such as Google Analytics, Meta Pixel, or similar services to understand customer behavior and improve our marketing.

Legal Compliance:
We may share your Personal Information if required by applicable laws, regulations, legal processes, court orders, government requests, or to protect our rights, safety, and property.

3. Communication & Marketing

By providing your phone number and email address, you agree to receive communication from us regarding your order, payment confirmation, shipping status, delivery updates, customer support, and promotional offers.

WhatsApp and SMS Communication

We may use WhatsApp, SMS, email, or phone calls to send you order updates, delivery notifications, support messages, and promotional communication.

Opt-Out

If you no longer wish to receive marketing messages, you can opt out by replying “STOP” to our messages or by contacting us directly at uphariq@gmail.com.

Please note that even if you opt out of marketing messages, we may still send you important transactional updates related to your orders.

4. Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communication that we believe may be relevant to you.

For example, we may use Google Analytics, Meta Ads, Google Ads, or similar tools to understand how customers use our Site and to show relevant advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the Site.

5. Cookies

Cookies are small data files stored on your device when you visit our Site. We use cookies to improve website functionality, remember your preferences, analyze traffic, and support marketing activities.

You can choose to disable cookies through your browser settings, but some parts of the Site may not function properly without them.

6. Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal, tax, accounting, fraud prevention, and operational requirements.

7. Data Security

We take reasonable precautions and follow industry-standard practices to protect your Personal Information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Your Rights

Depending on applicable laws, you may have the right to access, correct, update, or request deletion of your Personal Information.

To make such a request, please contact us at uphariq@gmail.com.

9. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or for other reasons.

The updated version will be posted on this page with the revised effective date.

11. Contact Us

For more information about our privacy practices, questions, complaints, or requests, please contact us at:

Uphariq
Website: https://uphariq.com/
Email: uphariq@gmail.com